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Quality Evaluation App

Native Windows Tablet app enables CNH Industrial quality experts to check suppliers' compliance with quality standards.


The problem

CNH quality evaluation experts needed a native Windows Tablet app to store all the necessary documentation and reports to evaluate a supplier. After some interviews with Quality Experts, we discovered that the process of evaluating a supplier has a few pain points:

  1. Everything is on paper.

  2. Evaluators need to carry tons of paper volumes.

  3. It's hard to keep track of and organize every single document.


Research

  • Interviews with Quality Experts

Tools

  • Pencil and paper

  • Sketch

  • inVision

  • Photoshop

Design

  • User Journeys

  • Paper prototyping

  • User testing

  • Validation

  • High fidelity prototyping


Final Result

Dashboard

  1. Plants (recently visited)

  2. My Reports (Archived reports)

  3. Search (reports, plants, parts)

  4. Settings (profile)

  5. Push alerts (at the top).


Calendar

  • Calendar view of assigned activities

  • Minimal details for each assigned activity

  • Each Activity is clickable (It takes you to Activity Details)


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Plant

  • Plant details

  • Activities relevant to the selected task

  • Indicates which activities have been completed (green tiles) and which are active (red tiles)


Questionnaire

  • Detailed questions of a report with a yes/no switch

  • Negative answers provide the capability to add comments with photos/videos

  • Progress indicator at the top

  • Automatic scoring of a section (% points at the top)



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